---
title: "Don't see the article you're looking for?"
slug: "dont-see-the-article-youre-looking-for"
updated: 2026-03-04T03:05:00Z
published: 2026-03-04T03:05:00Z
canonical: "mercurydocs.landmarkglobal.com/dont-see-the-article-youre-looking-for"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://mercurydocs.landmarkglobal.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ❗ Don't see the article you're looking for?

We're working hard to constantly improve our Mercury knowledge base. If you are looking for information about [Mercury](https://mercury.landmarkglobal.com/) and its features but can't seem to find it on this site, please follow the steps below.

1. Make sure you are logged in to the knowledge base site.

![](https://cdn.document360.io/f8bd1df0-b4a6-434a-89a6-6c42736ea472/Images/Documentation/Doc360%20login.png?sv=2026-02-06&spr=https&st=2026-10-28T23%3A17%3A42Z&se=2026-10-29T00%3A17%3A42Z&sr=c&sp=r&sig=sQ5ZpO7vRTmxMgN9zeXBH9ClQJdhJ2CZyUzolBJDP2U%3D)

2. Use the search bar at the top of the page to look for specific articles, or check out the [Mercury FAQs section](https://mercurydocs.landmarkglobal.com/docs/frequently-asked-questions).

![](https://cdn.document360.io/f8bd1df0-b4a6-434a-89a6-6c42736ea472/Images/Documentation/image-1697135010357.png?sv=2026-02-06&spr=https&st=2026-10-28T23%3A17%3A42Z&se=2026-10-29T00%3A17%3A42Z&sr=c&sp=r&sig=sQ5ZpO7vRTmxMgN9zeXBH9ClQJdhJ2CZyUzolBJDP2U%3D)

3. Know which email to use for your issue type. This site contains general information about Mercury and its features, so if you are encountering an error or other technical issue not mentioned here, try reaching out to one of the following:

- For **issues with Mercury itself** (e.g. error, page not loading, bugs), email [itsupport@landmarkglobal.com](mailto:itsupport@landmarkglobal.com).
- For anything related to **users and logins** (e.g. login credentials, creating new users, or adjusting a user's permissions), email [logins@landmarkglobal.com](mailto:logins@landmarkglobal.com).
- For **non-Mercury technical issues** (e.g. email help, potential malware, phishing email attempts, etc.), email [helpdesk@landmarkglobal.com](mailto:helpdesk@landmarkglobal.com).
- For **issues related to Mercury *documentation*** (i.e. the articles and resources on this site)*,* you can either email us at [docsupport@landmarkglobal.com](mailto:docsupport@landmarkglobal.com) or [fill out this form](https://www.wrike.com/workspace.htm?acc=419386#/forms?formid=598879) to request specific documentation.

4. If applicable, leave feedback on an article itself. The bottom of each article contains a widget where you can mark whether or not the article was helpful.

![](https://cdn.document360.io/f8bd1df0-b4a6-434a-89a6-6c42736ea472/Images/Documentation/Doc360%20article%20feedback.PNG?sv=2026-02-06&spr=https&st=2026-10-28T23%3A17%3A42Z&se=2026-10-29T00%3A17%3A42Z&sr=c&sp=r&sig=sQ5ZpO7vRTmxMgN9zeXBH9ClQJdhJ2CZyUzolBJDP2U%3D)

Clicking either "yes" or "no" will give you the option to leave more detailed feedback, including comments.

![](https://cdn.document360.io/f8bd1df0-b4a6-434a-89a6-6c42736ea472/Images/Documentation/image-1697135714029.png?sv=2026-02-06&spr=https&st=2026-10-28T23%3A17%3A42Z&se=2026-10-29T00%3A17%3A42Z&sr=c&sp=r&sig=sQ5ZpO7vRTmxMgN9zeXBH9ClQJdhJ2CZyUzolBJDP2U%3D)Your feedback is extremely valuable, and letting us know whenever there is an issue with a specific article allows us to continually improve our knowledge base.